FORMS OF PAYMENT

I accept all major credit cards which are securely processed via Paypal. All prices are in $CDN.

SALES TAX

All my prices include applicable taxes within Canada. Please be aware any orders you receive outside of Canada might be charged taxes and duties by your country.

SHIPPING INFORMATION

I have a flat shipping fee of $15.00- $20.00 for the first work ordered, with no charge for shipping on extra works included within the order. 

I’ll do my best to get orders off to you asap. I package each piece carefully to arrive safely using Canada Post.

Delivery times vary, please be patient with the post as the pandemic is causing delays .

For framed art works with no shipping notes provided, please get in touch and I can give a quote and options individually.

If you are in a rush and would like a quote on faster shipping options please get in touch - saskia@saskiadesigns.com

Canadian orders:

Your package will come via Canada Post Express delivery.  I will share the tracking information with you so you can see when to expect your item(s) Packages also have insurance coverage of $100.00

If you're local to Toronto and would like to pick up at my studio, please to contact me directly to save the postal fees.

For framed art works with no shipping notes provided, please get in touch and I can give a quote and options.

U.S Orders:

Your package will come via Canada/U.S. Postal delivery, is trackable and takes longer than the normal 6-10 business days to arrive.

Please be patient as all postal services are delayed and disrupted due to the pandemic. 

For framed art works with no shipping notes provided, please get in touch and I can give a quote and options individually.

International Orders:

I have made a flat rate of $15.00-$20.00 CND to help keep things easier and accessible. I will post internationally through Canada Post. Please be aware any orders you receive outside of Canada might be charged taxes and duties by your country.

Please be patient as all postal services are delayed and disrupted due to the pandemic. 

For framed art works with no shipping notes provided, please get in touch and I can give a quote and options individually.

EXCHANGES/REFUNDS

I will happily exchange any work purchased in the last month when returned in its original condition and packaging. Shipping costs or duties are the responsibility of the purchaser, and cannot be refunded. If you have any concerns or queries please get in touch !

For larger items, such as framed embroideries, I am happy to offer worry free purchases by giving a full refund within 24 hours when asked for at the time of purchase.

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